William J. Reid and Laura Epstein whom are members of the School of Social Service Admiminstration at the University
In the first or second interview, counselor and client explicity agree on the problems to be dealt with. The problems
are defined in terms of specific circumstances to be changed. Counselor and client also agree on the duration and amount of
service to be given.
A counselor's effort goes into structuring communication during interviews to keep clients' attention and efforts focused
on the tasks.
Treatment is short term by plan. Specifying problems, goals, and tasks to be worked on during the treatment process.
The contract is formed in the first or second interview and guides the treatment process. This contract may be written
or oral; it may be modified later if both parties agree to changing it.